Hi all,
I was wondering how other organizations are automating receipts, especially if a donor makes multiple gifts throughout the year that would require changes to GSV. We currently have to manually change the GSV on receipts for declined benefits and if someone upgrades to a new membership/gives throughout the FY. Additionally, wondering how others are using the V16 contribution automation and if GSV is taken into account?
Looking forward to hearing what others are doing or any solutions, thank you!
Hello Elan! This is Amelia with Tessitura Network Support. We’re happy to assist you with this question. I’ve created a Support ticket where we’ll work with you to find a resolution to this. We’ll also relay our findings from that ticket in this forum post, but if you have any other questions or concerns in the meanwhile please let us know.