Would anyone be willing to share their process for acknowledgments in Tessitura?
I am also looking to see how other institutions handle gift processing for gifts that come from a Charitable Gift Fund. Does the gift get entered in Tessitura under the donor name or under the Charitable Gift Fund with a soft credit to the donor?Happy to discuss offline if preferred. Thank you!
Hi Megan,
We are new to Tessitura (launching in 2 weeks, eek!) and I am eager to see the responses you get about acknowledgements. We are currently using Raiser's Edge and have a pretty robust system in place but we're having to rethink it completely as we transition to Tessitura. It's been a bit overwhelming.
As for gifts from DAFs or other charitable giving organizations we do enter the gift on the record for the DAF and soft credit the donor. This is how we handle things in RE and will continue to handle things in Tessitura. It poses a bit of a problem if the gift is a pledge contribution but the Tessitura onboarding team has helped us figure out a work-around (adjust down the amount of the pledge by the amount of the soft credited installment). I hope that helps a little!