Tessitura Analytics Connections

Thanks to everyone who was able to join our Connections session yesterday. It was great to hear from so many of you about the ways you’re rolling out the Analytics tool across your organisations.

Whether you are still 'wearing your analytics armbands', starting to gain some confidence with dashboards or writing your own formulas and exploring custom work, we hope you gained something from coming together to talk all things Analytics.

It was great to hear that so many of you have been using the cancellation impact dashboard (which you can find here), and to hear that a few of you have benefitted from watching Carli’s Pop Up Skill Builder (found here) and following along with the dashboards in your own environments to get to grips with the different functionality. If you haven’t tried this yet why not give it a go for yourselves!

We also heard that you sometimes find it difficult to know which of the data fields to use to get the information you need. If you face this problem, why not take a look at the Analytics Data Dictionary (found here), which provides cube field definitions for each of the cubes in analytics .

We also saw some bluesky thinking come from our group discussions, and in the main forum, bounced ideas off each other for ways we can get a bigger picture of how visitors are engaging on site through each touch point of their visit. In light of this, we heard from Chris Wallingford about future plans for an Interactions cube, which will become increasingly useful as people return to venues. 

We look forward to doing this again very soon, if you have any suggestions of what you would like to discuss – please do get in touch with myself or Claire Zammit, and in the meantime don’t forget to continue these discussions in the forum. Future connections sessions will be announced on the events page (found here) along with pop up skills builders, innovator series and more. Until then, stay safe and well.

Thanks

Kate