Hi all!
Some of our North American members would like to know what telephone encryption services others in the EU are using. Preferably one that have the dial tone masking feature. Let me know if this doesn't make any sense!
Hey, Kayla Newton-Willems! We use PCI Pal, and have developed some middleware we call TessPal to link Tessitura to it. There are a few other venues that now use the same system. I'd be happy to put you in contact with Paul Thompson to chat about it further, if you'd like? He's our Subject Matter Expert on this one!C.//X.
Hi Chris :)It may be useful as I'd like to find out what regions PCI Pal cover!
I shall set that up now!C.//X.
Good morning! Hi Kayla, yes, we use the 3rd party service from PCIPal (pcipal.com) and integrate it with Tessitura using our own Middleware, as Chris rightly says. Our friends at Royal Opera House, Science Museum Group, Royal Shakespeare Company and National Portrait Gallery have all take it and been experimenting with it too. PCIPal's service is global so our USA cousins are very welcome to make use of it too. I've been working with Chuck and the team to get the service integrated into Tessitura Merchant Services, but this is going very slowly their end - they clearly have other priorities in v16 right now. I'd be delighted to give you a demonstration and more detailed explanation sometime :-)
Best wishes,
Paul.