Hi all,
I wonder if anyone has found a way to send an automated triggered email on the day new subscribers sign up in WordFly?
I seem to remember that this was not possible, but has anyone tried / found any solutions? It would be nice for new subscribers to get an email sooner than the day after
Thanks!
Giulia
Giulia - Is this truly a WordFly question or more of a agnostic welcome email one?
I don't use WordFly to collect names/manage anything because I'm not interested in having a second database to reconcile, so I don't have much detailed knowledge about sign up extended functionality there. However, all of WordFly's core Triggered functionality relies entirely on Tessitura dynamic lists, so yeah, automations off of a non-Tessitura source aren't part of that.
That being said, I've just gotten a new welcome campaign running. I don't love that it's a day-after model, but I much prefer that than trying to work out how to get Tessitura relative criteria to fit a model that catches all the people accurately. This one is a post-order message not just record creation.
The other thing significantly in the mix is to make sure all jives with other automations/confirmations that may be running. We're on TNEW, so there are instant messages that happen on that side when there's a new record created. Some day, I'll dive deeper into that and perhaps trick it out further.
Hi Jamie, you're right, it's about Tessitura dynamic lists rather than WordFly. We also don't use WordFly to collect new sign-ups, so apologies if my question wasn't clear!Really good shout about TNEW, I know it sends the account creation confirmation email straightaway. We are not on TNEW at the moment but planning to move back to it within the year, so that's something I'll need to consider .Thank you so much!Giulia
If you are not using Wordfly sign-ups, are you having folks create an account in Tessitura directly? We currently require an address to create an account, which I've always felt would be a hindrance. So it's a bit of a trade-off...