Hello! I'm wondering if any Wordfly users who have decided to stay with WF can share the steps they've taken since the data breach. Have you simply moved back to business as usual? Or did you do anything with your data or processes (or something else) before using the system again? Have you engaged any IT experts on your end?
We have temporarily moved to MailChimp, and I do think we'll move back to WF soon... just wondering if there's something I need to do first. Our leadership is a bit hesitant to just hop back in!
Jean Leonard
Like David Dwiggins we have resumed use of Wordfly. We plan to continue using it at least for the foreseeable future. Prior to Wordfly, we had been using MailChimp under the assumption that when we launched with Tessitura, we coudl implement the Monkeywrench API. When I had a demo about Monkeywrench, it became very apparent very quickly that the existing API is really not user friendly and to David's point, would require a knowledgable developer on staff to make it work at all. I also agree with David that data/security breaches happen to the best of the best so I am not sure that the grass is greener on that front elsewhere.
We have started to more regularly backup our non-Tessitura subscribers as that was one area that we found to be a gap in our process when the outage happened.
- Tracy Schneider
Virginia Museum of HIstory & Culture