So glad to be on the other side! And thanks to Tessitura for getting the integration back online so quickly!
This event has prompted the question at Berkeley Rep of how to purge custom data fields in subscribers' accounts in WF. Basically, we're looking to purge unneeded/old data without purging the entire record. I did a preliminary search of WF's Help Center but wasn't able to find any answers. Does anyone happen to know how to do this?
Thanks so much for any insight!
Karen McKevitt
Hi Karen -
I just talked to Kirk Bentley at WordFly and he said to open a support ticket (or support@wordfly.com) with WordFly and they'll be able to talk through with you what you want to do and how to best proceed.
Hope that helps,
Heather
Karen - You beat me to this topic. I'm intending to open a ticket next week, and am hoping there will be some self-serve tools for this in the near future (unless there are now and I misread the support article).
Heather, you've most likely already said this when talking to Kirk, but broad dissemination of info about this seems like something they should roll out.