We are WordFly users. We have WordFly pages.
Back in the day WordFly pages was touted as a way to easily take RSVPs for unpaid event. I'm trying to get this setup with Special Activities as the destination for the pages responses not CSIs or just buried in the Pages Custom Tab.
It appears that my predecessor at Spoleto Festival had done this successfully but we have had some turn over and some of the detail seem to be missing and different from when I was working with this in 2019 time period.
I discovered the following configuration in ITR_WF_PAGE_FIELD_MAPPING referencing an Update Type of "(BETA) Special Activity".
I've also discovered some comments about having to change code back in the 2019 period before Pages became important for refunds coming into the COVID-19 period.
Is there anyone actively using pages to automatically take RSVPs into Special Events. I'm not finding a lot of documentation and clarity around this aspect of the Tessitura Setup.
Would love to have a conversation with anyone doing this successfully.
--Tom
Hi Tom -
That functionality specifically around Special Activities and Elevated Events never reached the fully baked stage, and is not currently supported in the Tessitura WordFly Pages integration at this point. In the V16 upgrade you'll see those choices removed from the dropdown until we have a chance to revisit them.
Apologies for the confusion! They *may* have worked at some point, and for some people may still limp along, but we found in our initial testing some serious issues which caused us to hold on pushing forward until we can spend some quality time looking at them.
At this point the free integration is only intended to work with CSIs for things like performance cancellation.
Hope that helps!
Best,
Heather
Product Owner, Integrations
That's interesting. We had a working Special Activities integration that we worked on with a few other organisations, but that was wiped by the WordFly upgrade in March 2020. I was told that the new Special Activity integration was going to come and we could test it out but nothing since and no communication about the serious issues. This kind of integration has been attempted to be solved by the community for as long as I can remember. Not having it put a huge labour burden back on small orgs.