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Wordfly Pages taking RSVP for Special Events

Tom Brown (Past Member)
$organization

We are WordFly users.  We have WordFly pages.

Back in the day WordFly pages was touted as a way to easily take RSVPs for unpaid event.  I'm trying to get this setup with Special Activities as the destination for the pages responses not CSIs or just buried in the Pages Custom Tab.

It appears that my predecessor at Spoleto Festival had done this successfully but we have had some turn over and some of the detail seem to be missing and different from when I was working with this in 2019 time period.

I discovered the following configuration in ITR_WF_PAGE_FIELD_MAPPING referencing an Update Type of "(BETA) Special Activity".

I've also discovered some comments about having to change code back in the 2019 period before Pages became important for refunds coming into the COVID-19 period.

Is there anyone actively using pages to automatically take RSVPs into Special Events.  I'm not finding a lot of documentation and clarity around this aspect of the Tessitura Setup.

Would love to have a conversation with anyone doing this successfully.

--Tom

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  • 0 $organization

    Since the functionality you want isn't available, you may be able to set up a zero cost event that is only viewable when a certain constituency is logged in, or use a promo code to allow certain constituents to reserve a ticket? I'm not sure whether your guests already have accounts but it's an idea. Hope you find something that works!

  • 0 $organization in reply to Staci Stickovich

    Thank you for this thought.  We are considering this as a work around. However there seem to be a number of challenges with the approach.

    • The experience for the RSVPing donor is more complicated having to go through the full TNew sales path, carting and order completion.
    • The setup for us would be more complicated in setting up a full performance,
    • RSVP over the phone will be more complicated because this will have to be done in an order, in a batch, most of our special event folks don’t have experience yet in these areas…
    • I’m still investigating but it appears we might have some customizations that assume that these events are recorded in special activities.

    Have you found any ways to minimize these impacts?  

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  • 0 $organization in reply to Staci Stickovich

    Thank you for this thought.  We are considering this as a work around. However there seem to be a number of challenges with the approach.

    • The experience for the RSVPing donor is more complicated having to go through the full TNew sales path, carting and order completion.
    • The setup for us would be more complicated in setting up a full performance,
    • RSVP over the phone will be more complicated because this will have to be done in an order, in a batch, most of our special event folks don’t have experience yet in these areas…
    • I’m still investigating but it appears we might have some customizations that assume that these events are recorded in special activities.

    Have you found any ways to minimize these impacts?  

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