I am adding a custom report to v16 and when I add a new criteria i get the following error message:

"The value for UpdatedDateTime property in the request doesn't match the current UpdatedDateTime for the resource. The resource might have been updated since you last retrieved it. Please get the latest version of the resource, merge your changes and try again."  I am the only one working in the resource and have not changed anything.  Have relogged in to Tessitura.  Tried adding a different criteria - nothing seems to work.  When i save with just the original criteria it saves.  Any help would be greatly appreciated.  Thanks

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  • Hello Margaret! This is Margaret Lehtinen with Tessitura Network Support. We’re happy to assist you with this question. I’ve created a Support ticket where we’ll work with you to find a resolution to this question. We’ll also relay our findings from that ticket in this forum post, but if you have any other questions or concerns in the meanwhile please let us know.

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  • Hello Margaret! This is Margaret Lehtinen with Tessitura Network Support. We’re happy to assist you with this question. I’ve created a Support ticket where we’ll work with you to find a resolution to this question. We’ll also relay our findings from that ticket in this forum post, but if you have any other questions or concerns in the meanwhile please let us know.

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