Hi, Can I please confirm that the full API is accessible to us when using a RAMP installation.
cheers,
Ben
Yes. We're on RAMP and we use the API heavily. We're doing pretty much everything custom, except cart and checkout, which we're relying on TNEW for currently. All our ticketing, contributions, register, login, password reset, etc. is custom pages. We even have our own one-page giving and membership forms, using the Tessitura and Windcave APIs.
Thanks, this is very helpful. How is the API accessed when Using RAMP ? Is it accessible over the internet ?
Yes. Tessitura will provide you with test and live URLs. You'll authenticate with basic auth, with a username composed of the API user, user group it belongs to, and location it's assigned to, and a password. All of that is managed through the security module.
The access for the API will likely be at:
https://XXXXapptest.tessituranetworkramp.com/TestAPI/TessituraService/ and
https://XXXapp.tessituranetworkramp.com/LiveAPI/TessituraService/
Where XXXX is your 4 digit Tessitura licensee code. You also have to request via a support ticket that the RAMP team grant access to the API from the source IP address(es) that your calls will come from.
You can view your API urls and allowed IP addresses by logging in to https://selfservice.tessituranetworkramp.com/Org/XXXX/WebServices
Again, replace XXXX with your licensee code.
Hi Ben,
As others have said, Tessitura systems hosted in RAMP have full access to their APIs over the internet. I see your company is based in Sydney. We are mid-way through a cloud hosting migration project for all hosted organizations across the globe, and part of this migration involves changes to the API URLs and to IP address restrictions. So, there could potentially be different URL structures or other requirements depending on who you are working with. I suggest you either obtain this information directly from the organization (which they receive when they migrate), or email us at hello@tessituranetwork.com so we can tell you the specifics for the organization you're working with.
Thanks Michael, I have now got acces to the API urls.