My client says that in the Tessitura client they are able to manually set an integer on each seat for a performance which indicates the best seat value for that seat. Is there any way to get this value via the REST API?
Due to COVID requirements (fun!) we need to black out every second seat, so I have built a custom seat selector which chooses contiguous seating, taking the blacked-out seats into account. It would be great to be able to grab the best seat value so that I could incorporate best seating logic in this.
Thanks
From what I understand the best seat logic only happens inside Tessitura by making av call to Tickets with best seats arguments. I found no way of getting the info from there.
I have the same requirements, and the admins have blocked seats in Tessitura that our custom seat picker takes into account.
But this, and the best seats logics works out of the box, so I don't see why you should create something custom instead of relying on Tessitura to handle this. There's a lot going on here (hold codes etc) that I think is best to leave up to Tessitura instead of tampering with...
The SeatStatusId in the seats response has the information on which seats are blocked etc:https://www.tessituranetwork.com/REST_v151/TessituraService/HELP/API/GET_TXN_PERFORMANCES_PERFORMA_5.HTM
And here is the documentation for how to manage the statuses in Tessitura:
https://www.tessituranetwork.com/Help_System_v151h/Tessitura.htm#Facility%20Setup/Applying%20Best%20Seat%20Zones%20to%20Seats.htm
RegardsFredrik