My current title is "CRM Administrator." I'm our Tessitura DB, essentially. I have some SQL knowledge, but I'm not writing custom reports or stored procedures. But I do all FY and performance builds; I am responsible for TNEW content; I'm currently the only one building analytics dashboards; I do all training and onboarding; I maintain documentation of our system policies and procedures. My boss has never liked my title and thinks it should be Database Manager. I'm curious -- if your job sounds like mine, what is your title?
This thread has been really interesting to read! As a follow up question for those have responded, I'm curious to know what your team structures look like. Are you a team of one, handling basically all Tessitura management/administration on your own (maybe you have specific tasks that get handled by your Ticketing or Fundraising teams)? Do you have someone who reports to/supports you, or do you report to another Tessitura administrator? And similarly, what department are you (and your hypothetical team) housed under? I'm under our IT umbrella, and I always find it fascinating to hear where different orgs put their "Tessitura person/people."
I am a department of 1 just like many of you. I report to the Director of Communications and Visitor Experience. My official umbrella is Visitor Services, but I work cross-departmentally (as I'm sure many of us do).
I always joke that I have 2 work moms (my bosses) because I am collaborating with and getting instruction from our DBA (Director of Business Admin) as much as I do my own actual boss.