My current title is "CRM Administrator." I'm our Tessitura DB, essentially. I have some SQL knowledge, but I'm not writing custom reports or stored procedures. But I do all FY and performance builds; I am responsible for TNEW content; I'm currently the only one building analytics dashboards; I do all training and onboarding; I maintain documentation of our system policies and procedures. My boss has never liked my title and thinks it should be Database Manager. I'm curious -- if your job sounds like mine, what is your title?
This thread has been really interesting to read! As a follow up question for those have responded, I'm curious to know what your team structures look like. Are you a team of one, handling basically all Tessitura management/administration on your own (maybe you have specific tasks that get handled by your Ticketing or Fundraising teams)? Do you have someone who reports to/supports you, or do you report to another Tessitura administrator? And similarly, what department are you (and your hypothetical team) housed under? I'm under our IT umbrella, and I always find it fascinating to hear where different orgs put their "Tessitura person/people."
I'm basically a one-woman operation. My boss doesn't use Tessitura. I have a power user in development who does all of their processing and who helps me with testing, but that's about it other than end users. I'm in the Digital Services Division, which includes web development, interactive development, digital assets, our media producer, and a database manager who oversees our collections management system (as well as a handful of other smaller databases). They separated us from what they used to call "Technology" last year -- our network manager and desktop support people are now in a separate department.