My current title is "CRM Administrator." I'm our Tessitura DB, essentially. I have some SQL knowledge, but I'm not writing custom reports or stored procedures. But I do all FY and performance builds; I am responsible for TNEW content; I'm currently the only one building analytics dashboards; I do all training and onboarding; I maintain documentation of our system policies and procedures. My boss has never liked my title and thinks it should be Database Manager. I'm curious -- if your job sounds like mine, what is your title?
My official title is Database Manager and Ticketing Assistant, but I think I'm most often called "technical guru." In addition to almost all things Tessitura, I am very keen on documenting processes and procedures: hows and whys, and training backups with increased urgency since Covid nearly killed me. I was the original developer of our website and still help out with the backend of it. I also manage our live-streaming and on demand video (Brightcove sold via Donate2). I reported to Development when I first moved to my current organization from Development super user at a different organization. I went on what I now call a sabbatical to our consortium that totally accidentally coincided with the pandemic; I worked as DBA in Shared Data Services with a former colleague who mentored me further on SQL and learned more about ticketing and generally how it is for other consortium members. When I returned home to DBDT, it was to marketing under ticketing, but still all over the place just because of knowledge and need, including helping out with some consortium projects. I also do hardware, such as setting up Raspberry Pis to show slides and videos in venue lobbies, in our office lobby, etc. I am old and have been doing techie stuff a long time, including IT, and I've also been a freelance journalist, Argentine tango dancer and ran a furniture manufacturing business as my first career (IT, music, writing and dancing were side gigs). I've known my organization since their first public performances, and there is lots of love. It's interesting to me to see how focused the Tessitura life can be for others compared to what a wild ride it's been for me.