So we had pop-up headers in v15. We switched to v16 about a week ago and the pop-up headers are gone. I checked the documentation and it said they should still exist, so I'm not sure why ours don't work. Is there a setting that got missed in our build out? We'd like those back.
Thanks!
Chelsea Marti said:I checked the documentation and it said they should still exist,
That's curious, because they're definitely gone in v16. We have v15 that relies on them, but fortunately we've got a okay to replace it with Protection Types...
https://community.tessituranetwork.com/topical_groups/analytics-coffee/f/discussions/34963/protected-records-in-dashboards
That's what we thought too, but the documentation says otherwise https://www.tessituranetwork.com/Help_System_v160/TN-Application/Constituent-Records-Basic-Features/Popup-Header.htm#Legacy
It shows them working in 16, so what gives?! lol
"Some screens, including the order search results screen,", so not the constituent search screen. Is that where you were looking for it?
My front desk associates were looking for it in QuickSale and Order Details. Then I checked Constituent Search. It's nowhere.
Yeah, it only remains on a few "relic" Powerbuilder search screens. In a similar fashion, the old headers also still persist in order and contribution entry.