Hey orgs that use the Add-on Plug in,
I have a question on how you use this plug-in. We are currently using flex packages for experiences at our museum. For example, you must purchase general admission, then we have additional offerings of a tour or another experience. Right now we are using flex packages, where it requires the admission, but the other items are option. If you go with the package that does all three options, there is a discount. We are looking at using the plug-in to get away from flex packages.
Does your org use the add-on in this way? Where you have a required admission and then other offerings? Does it make the purchase process easier for your guests?
Please share your website with me and let me know how you like the plug-in.
Thanks everyone!
*Cross-posted in Ticketing and MZA group
We use add-ons in version 15. Mostly it's used for our movie experiences, where we sell a box of food to go along with their experience. The flow on the add-on module in v15 takes you to a secondary page after they add the primary into the cart.
We don't use it for tours right now, but once we switch to v16 we'll probably explore using it in that manner. If they come to the museum on Friday, we want to also show them some of the other things happening on Friday and let them purchase those. I think overall the experience for the users is pretty easy. The only complaint we've really had is that the add-on screen they have to enter the quantity, and then add to cart, and the proceed. Sometimes, customers have entered the quantity, and just proceeded to the end without their extra foot.
Our add-on in version 15 requires you to add the link between each primary performance to the add-on performances. If we were using this for daily admission we'd have to add those records and keywords for each day which is a bit overwhelming. Our movie experience is limited to about a dozen times per year, so it's easier to maintain. I think in version 16 it has gotten more flexible, and also redirects the user to the actual performance page instead of a subset of the performance information.
This is really helpful to know. We will be using this for daily admission so that is a good thing to know about linking. I am still thinking that this will be faster then the 90+ packages we make monthly.