Add-On Plug in - Use Case

Hey orgs that use the Add-on Plug in,

I have a question on how you use this plug-in. We are currently using flex packages for experiences at our museum. For example, you must purchase general admission, then we have additional offerings of a tour or another experience. Right now we are using flex packages, where it requires the admission, but the other items are option. If you go with the package that does all three options, there is a discount. We are looking at using the plug-in to get away from flex packages.

Does your org use the add-on in this way? Where you have a required admission and then other offerings? Does it make the purchase process easier for your guests?

Please share your website with me and let me know how you like the plug-in. 

Thanks everyone! 

*Cross-posted in Ticketing and MZA group

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  • Hi!
    At Shedd Aquarium we moved away from packages and add-ons as much as possible when we moved to timed admission. Chances of a guest picking a compatible entry and experience time was too tricky. So now, all our experiences and encounters "include admission" and our only add-ons are 4D shows, which are separate performances/ticket. 

    We have a custom website though so we are able to tag performances as add-ons which will determine if they show as a 'normal' ticket in the purchase paths or on the add-on page and we associate 'base' productions with 'add-on' production in our website CMS/admin. 

  • That is great to know Amanda. I may have additional questions about that in the future. 

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