Hi all, and HAPPY FRIDAY!!!
We are looking at creating web logins for those who have an email address associated with their account, but no login. We're hoping it will cut down a little on duplicate account creation, as well as help people who wish to renew their subs online. Does anyone happen to have a script floating around that they'd mind sharing? I've found some old things from v11-ish era, and that's so long ago at this point. Thanks :-)
Just be wary that people can be confused or upset if they have an account with you that they never made. We had great difficulty creating messaging around this in TNEW, and so we don't do it anymore and have focused instead on figuring out how to simplify merging.
This is happening to us currently! Tessitura built all of our logins for existing constituents for us. Let's just say we got a lot of confused and annoyed patrons who were trying to create new accounts and it told them an account already existed.
We are also currently having the issue of multiple accounts all using the same email (which we could do in Altru but can't in Tessitura). A lot of constituents were getting their friends info on confirmations even though it was their email. We now have to go through and delete all of the logins not being used to try and fix it.
So, yeah I would be cautious before doing this as well. Don't end up in the mess that we are currently going through!