Curious to know if anyone in this group that is using Tessitura Hosting Services has noticed a change in receiving their tickets or confirmation emails. As of Monday, all tickets and confirmations that are arriving (at least through Gmail but possibly other providers) are being marked with "The sender hasn't authenticated this message...and can't verify that it actually came from them" We've had heavy call volumes from our phone center about this.
I'm putting a request into TN Support but wondered if it is only us, or more widespread as it appears that hosted emails are originating from dynect.net. (don't know if that's new or not) The SPF record, which identifies the mail servers and domains that are allowed to send email on behalf of your domain, may have changed if something changed on their end.
Anyone else notice this occurring on your hosted emails?
Thanks for your input.
I haven't gotten any calls about our confirmations. We don't send tickets via email.