Good morning all -
We are relatively new to using Tessitura for our student academy, and I am struggling with finding the best way to pull a list of student rosters and emails for students enrolled in a specific class (performance) or student level (production season). The performances are dated the first week of Sept 22 when our classes began, and they go through May 23.
Some things to consider:
1. The students are the recipient of the performance, but I would like to pull all emails of the household to make sure all parents are included.
2. Orders are a mix of single tickets and packages. More advanced students with a prescribed curriculum take packages, younger students can take one or two classes as single performances. (this has made it difficult to find a report that encompasses all of the performances).
3. Orders are a mix of paid and unpaid - scholarship students are paid and students who paid upfront at the beginning of the year have no balance, but the rest of the kids are on payment plans (again this has made it hard to find a report that encompasses all performance orders, regardless of payment or "attendance" status).
I haven't had much luck with list manager - there is no criteria available based solely on orders. (Can I build my own criteria)? And I do not seem to understand the rhyme or reason to which email from the household a list will pull.
I also haven't found a good report for listing out the list of classes (performances) with the recipient name to use as class rosters. The performance seating book is ok, but is there a way to configure it with extra criteria I want, and take away the stuff I don't? (for instance the instructors don't need to see "paid v unpaid" on the report, and I would prefer the full performance description at the top versus just the code).
Thank you all for your help!
Do you have the education registration plug-in? We're using a combo of the Education Roster Report which was installed with that plug-in and a list (with the Ticket History Performance as criteria) with an output set with some filters to bring in class specific info. I've put a screenshot of our output set below in case that's helpful.
Thanks, Kristi :) We are not usually the Education Plug-In, but we have a demo in the works.
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