Hi everyone,
I wanted to throw this question out for wider rumination, as it's something that came up for me recently. I know a lot of us act as database managers for a variety of reasons, and may be the only person with a semblance of 'back end/technical' skill at the organization. But we're also humans and can get sick, or (gasp!) go on vacation. So, who covers YOU? I found myself writing a very lengthy out-of-office message, linking to all kinds of documentation and websites, hoping that nothing blew up while I was out of reach of my computer while away for a few days. Luckily all was well, but it got me thinking - how many of us are in the same boat, and how do we deal with stepping away for a few days/week or two?
I have a document called "Troubleshooting Guide for when CRM Specialist is out of the office" that has instructions on some of the things that normally I'm the only one who does, as well as who has been granted security rights to do some of them if needed (i.e. change a password in the Security application for web-only users). This wouldn't solve every problem, but they could do things like put up the TNEW maintenance page if thing went really haywire.
Can I please get this too? Sounds great!
jorosco@hgo.org
Sent!
Could I get a copy too? julieb@zoosociety.org Thanks