Hi all!
I'm looking to engage Experian to do a data cleanse of our constituent addresses and emails here at Australian Museum. We implemented Tessi a year ago and we know the quality of the data we imported, as well as all the new data created since then, is not fantastic. We didn't have time to clean it properly before implementation so we always had a cleanse on the radar.
Has anyone used Experian or anyone else for such a service? Just wondering what your experience was like. Would appreciate any feedback.
Thanks so much!
Hi Tash,
We use Experian to perform a quarterly NCOA of our database. We only send them only selected records that have recent activity using a broad definition of recent. You don't want to pay for deceased or those who have opted opt of mailings Using the NCOA Processing utility in Tessitura, it is a relatively simple process and it updates the changed records and format records to US postal standards. It works for us and have no issues with Experian .