Hi all!
I'm looking to engage Experian to do a data cleanse of our constituent addresses and emails here at Australian Museum. We implemented Tessi a year ago and we know the quality of the data we imported, as well as all the new data created since then, is not fantastic. We didn't have time to clean it properly before implementation so we always had a cleanse on the radar.
Has anyone used Experian or anyone else for such a service? Just wondering what your experience was like. Would appreciate any feedback.
Thanks so much!
Hi Tash,
At previous job, we looked at doing this and got Experian to analyse how dirty and out of date our data was. What stopped us from getting them to update/clean the data was that we would have to export all of our constituent data to send them and then they would send us back the clean data which we would have to import creating a lot of duplicates that we would have to merge. This was a few years ago though, so it’s possible this wouldn’t be the case anymore? In my current job though I’m also dealing with a lot of dirty data so I’m also keen to see if anyone has engaged Experian or someone else and how it went.
Cheers,
Courtney
Courtney Percy (She/Her)
Database & Ticketing Manager
The Wheeler Centre
176 Little Lonsdale St. Melbourne
P: 03 9094 7815
E: courtney.percy@wheelercentre.com
www.wheelercentre.com
We acknowledge the traditional owners of the land on which we live and work, the Wurundjeri Woi- Wurrung people of the Kulin Nation. We pay respects to their elders past and present, and to all Aboriginal and Torres Strait Islander people.
Courtney Percy said:we would have to export all of our constituent data to send them and then they would send us back the clean data which we would have to import
I'm stunned that this would be acceptable to any Experian customer. Terrible, in multiple ways.