March 25th, 2021 -- Lean Coffee Takeaway Summary

This PDF features the discussion topics and notes from the March 25th, 2021, meeting of the Consortium Leadership Community.

The topics discussed include:

  • Do you have a standardized set of trainings or training hours offered to consortium members (especially when orgs hire new staff)? Are trainings billed after the allotted sessions/hours are used?
  • Consortium-led Implementations: What is the average project timetable? Any tips on your implementation approach?
  • TLCC2021: Anyone submitting presentation ideas?
  • Is your Consortium adding a surcharge for extra screening and cleaning? Ours is. How to coordinate the same messaging to patrons about the surcharge.
  • Tessitura Extended Services: Do you have a contract? What are you using the hours on?