This PDF features the discussion topics and notes from the December 3rd, 2020 meeting of the Consortium Leadership Community.
The topics discussed include:
- Tips and best practices to implement an Internal Roadmap in a Consortium
- Defining a Support Matrix: How to communicate (to users and non-users) what is supported by your team versus other staff/partners of their organization
- Managing relationships and communications across the consortium. How do you do it? And how do you get feedback from your members?
- When Users Aren't: How to manage RAMP/application accounts with no recent login history