Managing Change Follow-up

Thanks to all who joined the session a few weeks ago. As I mentioned in the session, I have a few items for further reading if you’re interested. There are loads of books out there on change management. The ones I have recommended are based on affecting change without necessarily having formal power.

Mentioned in the session:

  • Switch: How to change things when change is hard, by Chip & Dan Heath
  • Leading Change, by John Kotter
  • Spark: How to lead yourself and others to great success, by Angie Morgan, Courtney Lynch, and Sean Lynch

I have to throw in a few other related items:

  • Upstream by Dan Heath – this fits into the clarity section if you want to understand where problems start and identify what the actual problem is
  • Blink by Malcolm Gladwell – this can help deepen understanding in the role that emotion plays in decision making
  • Tipping Point by Malcolm Gladwell – the connection to the presentation is around the types of people you need on “your team” to make change happen. Read up on mavens, connectors, and salespeople.

I would love to hear if you have recommendations.

Parents
  • As discussed in the session, what I’m doing here is a drip campaign. I could have flooded you with all of the information at once, but how well would you have retained it?  You can space out information to help people retain it better. Research shows that within 1 hour, people forget an average of 50% of information presented. Within 24 hours, retention drops to 30%. After 1 week, only 10% of the information is retained.  By spacing out or repeating learning events (like this post) you can effectively boost retention over time.  Here’s some research if you want to dive in.

    Manage Change at any level - Takeaways.pdf

Reply
  • As discussed in the session, what I’m doing here is a drip campaign. I could have flooded you with all of the information at once, but how well would you have retained it?  You can space out information to help people retain it better. Research shows that within 1 hour, people forget an average of 50% of information presented. Within 24 hours, retention drops to 30%. After 1 week, only 10% of the information is retained.  By spacing out or repeating learning events (like this post) you can effectively boost retention over time.  Here’s some research if you want to dive in.

    Manage Change at any level - Takeaways.pdf

Children
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