I'm starting this post in hopes that there may be a way to build a dashboard (or, if not a dashboard, a report) that could provide metrics related to sales volumes by device/location of device.
Use case: We have a very porous campus, with five buildings (four of which contain exhibitions space). Visitors can enter through and purchase entry at, any one of at least three different admission desks. We are planning to open a fourth (which has been closed since the pandemic shut things down). Management would like to be able to gauge the volume of transactions happening at each desk.
As a hosted site, I wasn't able to find a reliable way to collect and present the volume of sales for memberships and tickets at each desk - there doesn't seem to be a way to make a collection of devices (like you can with NScan devices) that will deliver the total number of tickets or memberships sold on a Point-of-Sale device. Confounding the issue more is the fact that our admissions desk attendants move around - so the Seats and Tickets cube element "Created by" won't work. Someone may be at Desk 1 part of the day and Desk 2 later (to facilitate lunches and breaks). Someone suggested creating a Mode-of-Sale for each PoS location but we would end up with at least 20 MoS;s - that just seemed completely unruly.
What would be great is a way to group the computers that are at each desk into a collection and report on the membership sales and ticket sales as a percentage of the days sales for the whole campus. We've done something similar with our NScan devices, so we can see where the traffic is flowing through the exhibitions.
Is anyone doing anything like this? If not in analytics, the only way to do this might be to create a local table and build a custom report to aggregate the data but this would be perfect for Analytics, if the data elements existed in the cubes.
Any ideas or direction would be greatly appreciated.
We use special access areas for this very purpose. We have one for each entry point and when someone purchases a ticket or picks one up, it is scanned as a ticketed event and as the access area for the entrance they used.Anne RobichauxThe Historic New Orleans Collection
That's close but we are trying to do this with the Point-of-Sale, not a scanner. We want to be able to total the sales of tickets and memberships separately, and report on them by the Point-of-Sale computers location. Technically, we have scanners there to scan for General Admission, so we could kind of report on those. Our exhibitions are scanned at the exhibition entrance, so the exhibition ticket sale can't be linked to the location that it was sold at using access areas.