Good morning!I've been asked to get the Coverage Ratio for the past four fiscal years and I'm finding myself a bit stuck. I had never heard of this metric before but here is how it was described to me:
**Coverage ratio = (New + Recovered)/Lapsed
I've gotten a few pieces, but as I've been muddling through using Analytics and SQL, I wondered if there was a better way. Our NRR values are not entirely reliable (it's on the To-Do list), so I've been using Initiation dates, Expiration dates, not really contribution dates since we our memberships can be achieved by cumulative giving, not just a one time membership gift. Has anyone made something to calculate Coverage Ratio?Jenny O'Neill-Englund