Hello everyone,
At the RA we have some spaces that visitors can come into for free, without booking a ticket or having a membership card scanned. These include free galleries, displays, shops, cafes and courtyard. At the start of Covid, as a cost-saving measure, we turned off the motion sensors (managed by Intelligent Counting Ltd) we used for visitor counting.
Now that we have removed some of the requirements to book before visiting, we are considering all options for tracking visitation in all our spaces, and wondering if anything more accurate/cheaper/with better Tessitura integration exists.
How do you track unticketed visitors in your organisations? Do you encourage booking to ensure as many people as possible have ticketed attendances with an account?
So far it seems to us that for certain closed spaces manual counting by security guards will provide the most accurate count, but for more open spaces some kind of motion sensors will be necessary.
Looking forward to hearing your thoughts and discussing pros and cons!
Carlo
One of the tools we investigated with SenSource People Counters
https://sensourceinc.com/