Has anyone been able to implement a tool on your website that identifies when a customer is about to create a duplicate record and alerts them to this? We are attempting to decrease our duplicate record population created from the web. I remember hearing someone present at a prior conference and am trying to find that information.
Thanks for your help!
Please keep me in the loop of this resolution.
Regards,
MJ
MJ Bavaret, Senior Technology Manager
Network/Security/Telecom/Web
601 Preston St, Houston TX 77002
P)713-535-3255 F)832-325-5255
www.houstonballet.org
From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Susan HayesSent: Tuesday, May 28, 2013 3:33 PMTo: Bavaret, MJSubject: [Tessitura Web Forum] Duplicate Records
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Will do. Nothing yet.