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Cannot inactivate email b/c used by login

Kanani Reichlin
$organization

Hi Friends,

We had an odd occurrence.  A patron contacted our box office saying when she logs in to our website with her email address it says her name is Eileen Wilcox, when really her name is Linda Corcorran.  I went into Eileen Wilcox's account, and sure enough Linda's email address is in her record and it can not be inactivated because it is used by a login.

I don't know how this happened, but would like to fix it.  After some researching, I think this will be a SQL task, but wondering if anyone can tell me what needs to be done.

 

Thanks,

Kanani

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  • $organization
    Also make sure you have rights via the security module that allow you (your usergroup) to edit and delete logins (Const Login RB object, I believe). This thread today made me realize that our users only had view rights, and you have to explicitly allow edit and delete permissions to do what your asking. A true admin login should implicitly allow you to do all those things. All other users need explicit permissions to do so.

    Beth
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  • $organization
    Also make sure you have rights via the security module that allow you (your usergroup) to edit and delete logins (Const Login RB object, I believe). This thread today made me realize that our users only had view rights, and you have to explicitly allow edit and delete permissions to do what your asking. A true admin login should implicitly allow you to do all those things. All other users need explicit permissions to do so.

    Beth
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