We use print at home ticketing and from time to time (maybe once a week) we find the service stops working and we have to perform a reboot of the server. Does anyone have this issue. If so what did you do to correct
We get this problem, it seems like the service just hits a point where it needs to release some memory. We have have a job that stops and restarts the service nightly which seems to have stopped the errors from happening quite so much.
Caryl
We have the same issue. We restart the service on a weekly basis and that seems to prevent the problem. Not the most elegant solution but it works.
We also restart the Live PAH service, daily.
Maybe its just us then, but we've never had a problem with the P@H service getting "stuck" and its normally running for weeks at a time. The only reason its every restarted is when the whole server is restarted for normal maintenance tasks...
For comparison purposes we normally get around 50 P@H requests per day (bar large on-sales) and its set to send out in 15 minute intervals.
Hi Simon,
How do you specify to only send out the PAH in 15 min intervals?
Thanks,
Lou Ann
Lou Ann,
On the server where PAH is installed, go to the ETicketServiceLive.exe CONFIG file. In there, there's a section called <Scheduler> where you set the HourInterval and MinuteInterval values.
Michele