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Source numbers and Wordfly

Siobhan Parker (Past Member)
$organization

Hi - we have got ourselves in a muddle trying to track source codes from Wordfly. Could someone let me know that I have the following scenarios correct before I drive myself even more insane?

1. PROMO CODE USAGE
 
When a customer logs in using a Promo Code (eg 'Chicago offer') the purchase path should switch from the default web booking source number to the promotional source number. When the promo code is typed in online, the website will use API call GetPromoCodeEx (which maps to system table TR_WEB_SOURCE_NO) in order to translate the text of the promo code into the integer of the source number. This number will then pull through into the ticketing order in Tessitura when the tickets are booked.
 
 
2. LINKS FROM WORDFLY
 
When a customer clicks on a link in Wordfly the source number associated with the email effort in Tessitura is appended to the URL, eg:
http://www.bridgewater-hall.co.uk/performance/19656.aspx?sourceNumber=4022. The website will use API call UpdateSourceCode and the source number will pull through into the ticketing order in Tessitura when the tickets are booked.


Have I got all of the above right? Am I missing anything?

Thanks - hope everyone who's going enjoys TLCC2012!

Siobhan
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  • $organization

    I’m pretty sure that’s not correct, or at least it’s not something base on Tessitura restrictions.  The parameter name on the UpdateSourceCode method, NewPromoCode, is misleading.  It does not actually accept promo codes, instead it accepts source numbers.  So maybe they had some confusion there.

     

    I’m getting a little out of my depth here, though, as web coding isn’t really my expertise.  If you need more help you should probably open a help ticket.

     

    Kevin Sheehan

    Senior Documentation & Learning Resources Specialist

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com

     

Reply
  • $organization

    I’m pretty sure that’s not correct, or at least it’s not something base on Tessitura restrictions.  The parameter name on the UpdateSourceCode method, NewPromoCode, is misleading.  It does not actually accept promo codes, instead it accepts source numbers.  So maybe they had some confusion there.

     

    I’m getting a little out of my depth here, though, as web coding isn’t really my expertise.  If you need more help you should probably open a help ticket.

     

    Kevin Sheehan

    Senior Documentation & Learning Resources Specialist

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com

     

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