Hi
We have a single report of a slightly nightmarish issue. A customer (I'll call them A) completed their booking and on the confirmation page saw a mixture of their details, another customer's order who was checking out at around the same time (B), and another customer's address who hasn't booked online for months (C).
The pages uses the session ID to take order details from GetOrder, customer details from LoginInfo, GetConstituentInfoEx and GetAccountInfo. I suspect that GetOrder returned customer B's order and GetConstituentInfoEx returned customer C's address.
This is going to be difficult to analyse as it has only apparently happened the once and is pretty much impossible to reproduce.
Has anyone else ever experienced such a thing?!
Yes, we've seen this a few times, though it was only 2 people getting their carts swapped in our case. It's always an isolated event, can't reproduce it, and we haven't been able to nail down any triggering conditions or explanation. It's pretty disconcerting, though.
We haven't upgraded to V11 yet.
Honestly, I just thought it was our crappy, rickety web code that was to blame, but if others are experiencing this, maybe there's more to it. We're upgrading to V11 and launching a ground-up web redesign in a few weeks, so it will be interesting to see if this problem keeps poking its head up.