Default Source no. Not Active

Frannie,

Campaign – Appeal – Source code combination should be active.

Sabina

From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Frances O'Connell
Sent: Friday, July 20, 2012 7:02 AM
To: Sabina Spilkin
Subject: [Tessitura Web Forum] Default Source no. Not Active

Hi there,

I recently changed our Default Source_no for the new Fiscal Year Campaign in T_DEFAULTS.  Our web developers have created a new page for Subs on sale and receive the following code:

Exception caught. Message: [System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Data.SqlClient.SqlException: Default Source_no value is not an Active Source_no%0a at Tessitura.WebAPI.Tessitura.LoginDirect(String sSessionKey, String sUID, String sPwd, Int32 iLoginType, LoginAttemptHeader& loginHeader)%0a at Tessitura.WebAPI.Tessitura.Login(String sSessionKey, String sUID, String sPwd, Int32 iLoginType)%0a

The Source and Appeal are both Open and Active.  Is there another area that is affected or needs to be updated to make the source valid for the web?

Funny thing is I changed this about 2.5 weeks ago and it hasn't been a problem until now the launch of the new page...

Thank you!!

Frannie

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