PRIINT AT HOME - METHOD OF SHIPMENT

We are implementing Print at Home Ticketing service.

We do not want to allow Print At Home for some of our performances.

Is there any API call we can make so we completely surpress the Print at home shipping method ,if  we have a shopping cart that contain  performance  that have the PRINT checked on the WEB MOS and some performances that do not have PRINT checked on the WEB MOS.

 

Bob 

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  • Bob,

     

    There is no api call that will do this without custom programming. We use the content tab in ticketing setup. In tr_inv_content, create an entry called something like "Allow Print at Home". Make sure you check "Use Web Api". For the Ref Tbl, Ref id, etc... Use the tr_gooesoft_dropdown table to get the yes and no values. Then on the performances that you do not want print at home, add this content with the value of "no". This will then get returned on the API's  get performances calls. Have you web developer look for this value and if it is ever returned, suppress the print at home delivery option during check out. Remember that delivery methods are on the order level so all performances in the cart would not have print at home. We use the logic that if no value is returned, then we assume print at home is allowed. This way we only have to put it on performances that are not to have print at home.

     

    From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Robert Taulty
    Sent: Thursday, July 12, 2012 4:51 PM
    To: Martin A. Jones
    Subject: [Tessitura Web Forum] PRIINT AT HOME - METHOD OF SHIPMENT

     

    We are implementing Print at Home Ticketing service.

    We do not want to allow Print At Home for some of our performances.

    Is there any API call we can make so we completely surpress the Print at home shipping method ,if  we have a shopping cart that contain  performance  that have the PRINT checked on the WEB MOS and some performances that do not have PRINT checked on the WEB MOS.

     

    Bob 




    You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • Bob,

     

    There is no api call that will do this without custom programming. We use the content tab in ticketing setup. In tr_inv_content, create an entry called something like "Allow Print at Home". Make sure you check "Use Web Api". For the Ref Tbl, Ref id, etc... Use the tr_gooesoft_dropdown table to get the yes and no values. Then on the performances that you do not want print at home, add this content with the value of "no". This will then get returned on the API's  get performances calls. Have you web developer look for this value and if it is ever returned, suppress the print at home delivery option during check out. Remember that delivery methods are on the order level so all performances in the cart would not have print at home. We use the logic that if no value is returned, then we assume print at home is allowed. This way we only have to put it on performances that are not to have print at home.

     

    From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Robert Taulty
    Sent: Thursday, July 12, 2012 4:51 PM
    To: Martin A. Jones
    Subject: [Tessitura Web Forum] PRIINT AT HOME - METHOD OF SHIPMENT

     

    We are implementing Print at Home Ticketing service.

    We do not want to allow Print At Home for some of our performances.

    Is there any API call we can make so we completely surpress the Print at home shipping method ,if  we have a shopping cart that contain  performance  that have the PRINT checked on the WEB MOS and some performances that do not have PRINT checked on the WEB MOS.

     

    Bob 




    You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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