Separate MOS for Packages?

We're looking at offering CYO/packages on the web. As a venue, we don't really do traditional subscription-style packaging. Rollovers and seat renewal are not requirements.

The advice that we've received is that in order for package price types to not also be available in the price selection within the single ticket purchase path, packages need to be made available in a separate mode of sale.

We want packages to remain in the same MOS as single tickets so that customers can purchase both in one online transaction and so we're currently investigating solutions. I ask of you:

  • Do you offer packages on the web?
  • Do they sit within a separate MOS?
  • How do you filter the price types?
  • What do you wish you'd considered when implementing package sales on the web?

Thanks,

Adriana
Sydney Opera House

Parents
  • Hi Adriana,

    I'm logged in at the wrong place, but at MTC we do have a different MOS for Subs.  We offer our subscribers Additional single tickets at a discount, so we make these available in the Subs MOS.  However we could equally make standard single tickets availabe in that MOS as well.

    You need some web logic to flip the MOS to package, so somthing has to detect that they are already a subscriber (eg they log in and use Ranking to shift MOS), or that they are entering the subs path so the site shifts the MOS.  This makes the process a little more rigid becasue if they abandon the package, you need the MOS to shift back to single lest they continue to try and access subscriber discounts (unless they are already a subscriber via the ranking).  In your case it might not have become that complex yet if you don't intend to offer them cheaper single tickets.

    Cheers

    Dale.

Reply
  • Hi Adriana,

    I'm logged in at the wrong place, but at MTC we do have a different MOS for Subs.  We offer our subscribers Additional single tickets at a discount, so we make these available in the Subs MOS.  However we could equally make standard single tickets availabe in that MOS as well.

    You need some web logic to flip the MOS to package, so somthing has to detect that they are already a subscriber (eg they log in and use Ranking to shift MOS), or that they are entering the subs path so the site shifts the MOS.  This makes the process a little more rigid becasue if they abandon the package, you need the MOS to shift back to single lest they continue to try and access subscriber discounts (unless they are already a subscriber via the ranking).  In your case it might not have become that complex yet if you don't intend to offer them cheaper single tickets.

    Cheers

    Dale.

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