Separate MOS for Packages?

Hi Adriana,

We offer packages on the web in the same MOS as everything else, that way we can also sell single tickets. Our SYOS filters the price types when the package has been invoked, it’s hard coded to only display the prices with a certain short description.

It would have been nice to have the option to add extra single seats to the same performance when buying a package but that all seemed too complicated at the time.

Here’s an example:  http://ticketing.southbankcentre.co.uk/find/festivals-series/london-philharmonic-orchestra-201213

Let me know if you have any questions.

Gary

We're looking at offering CYO/packages on the web. As a venue, we don't really do traditional subscription-style packaging. Rollovers and seat renewal are not requirements.

The advice that we've received is that in order for package price types to not also be available in the price selection within the single ticket purchase path, packages need to be made available in a separate mode of sale.

We want packages to remain in the same MOS as single tickets so that customers can purchase both in one online transaction and so we're currently investigating solutions. I ask of you:

• Do you offer packages on the web?
• Do they sit within a separate MOS?
• How do you filter the price types?
• What do you wish you'd considered when implementing package sales on the web?

Thanks,

Adriana
Sydney Opera House

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Hi Adriana,

We offer packages on the web in the same MOS as everything else, that way we can also sell single tickets. Our SYOS filters the price types when the package has been invoked, it’s hard coded to only display the prices with a certain short description.

It would have been nice to have the option to add extra single seats to the same performance when buying a package but that all seemed too complicated at the time.

Here’s an example:  http://ticketing.southbankcentre.co.uk/find/festivals-series/london-philharmonic-orchestra-201213

Let me know if you have any questions.

Gary

We're looking at offering CYO/packages on the web. As a venue, we don't really do traditional subscription-style packaging. Rollovers and seat renewal are not requirements.

The advice that we've received is that in order for package price types to not also be available in the price selection within the single ticket purchase path, packages need to be made available in a separate mode of sale.

We want packages to remain in the same MOS as single tickets so that customers can purchase both in one online transaction and so we're currently investigating solutions. I ask of you:

• Do you offer packages on the web?
• Do they sit within a separate MOS?
• How do you filter the price types?
• What do you wish you'd considered when implementing package sales on the web?

Thanks,

Adriana
Sydney Opera House

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!