What does it mean when I see the error on our website "It seems these seats have been taken" when the seats are actually available? I can click on the seats from our SYOS map. Then when I click on "Add to Cart" I get that error. As an end user, I'm able to sell them in person. We don't have holds or allocations in play here. And it's not happening for every show. I thought I would try all of your expertise before I submit a help ticket. Thanks!
That’s exactly it! I knew that functionality existed but was unaware of the error it produced. You’re awesome!
Shelley Salinas
From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Brian Graham Sent: Thursday, September 08, 2011 1:56 PM To: Shelley Salinas Subject: Re: [Tessitura Web Forum] seats taken error
Would reserving those seats leave an orphaned seat? Maybe your Web site is disallowing that. I know that's an option in TNEW.
From: Shelley Salinas <bounce-shelleysalinas8221@tessituranetwork.com> Sent: 9/8/2011 1:38:23 PM
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