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Email Confirmation option in Print Order screen?

Beth Hawryluk
$organization
Hi guys, We've finally got our website up and running. Hooray! Now we've had a few people asking us to resend their email confirmations for a variety of reasons. I know that there is a way to set up email confirmations to show up in the Acknowledgement section of the Print Order screen.... but I haven't been able to find documentation telling me how to actually do that. I'm sure it's a very easy thing to do so if anyone has a quick answer for me it would be super appreciated. Thanks!!
  • $organization

    Hi Beth,

    I'm about to dive into this as well.
    Here is information taken from the v8.0 Highlights about this.

    Hope it helps!

    Emailing Order Acknowledgements
    It is possible to have html order acknowledgments emailed from the application.  Email order acknowledgments may be requested manually in the application.  The instructions for setting up the email acknowledgement system and formats are outlined in the v8.0 Upgrade Instructions , and details of the template setup and application components are detailed in Appendix D of the Web API documentation. 

  • $organization

    Hi Beth,

    I also wanted to add that you can aslo pull in extra data then what the canned emails pull in.  You would hae to do this via web api calls.  If you need and examples I woudl be happy to share one of our templates.

    Jon

  • $organization in reply to Jon Ballinger
    Hi Ryan and Jon, Thanks for the info! I'll look into the version 8 documentation. We have done a little bit of customization of the canned report but I would love to see some what else we can do with it! If you don't mind sharing your template that would really great.
  • $organization
    Q
     
    From: Jon Ballinger [mailto:bounce-jonballinger5072@tessituranetwork.com]
    Sent: Tuesday, August 30, 2011 06:18 PM
    To: Levine, Alan
    Subject: Re: [Tessitura Web Forum] Email Confirmation option in Print Order screen?
     

    Hi Beth,

    I also wanted to add that you can aslo pull in extra data then what the canned emails pull in.  You would hae to do this via web api calls.  If you need and examples I woudl be happy to share one of our templates.

    Jon

    From: Beth Hawryluk <bounce-bethhawryluk7830@tessituranetwork.com>
    Sent: 8/30/2011 4:39:03 PM

    Hi guys, We've finally got our website up and running. Hooray! Now we've had a few people asking us to resend their email confirmations for a variety of reasons. I know that there is a way to set up email confirmations to show up in the Acknowledgement section of the Print Order screen.... but I haven't been able to find documentation telling me how to actually do that. I'm sure it's a very easy thing to do so if anyone has a quick answer for me it would be super appreciated. Thanks!!



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  • $organization

    Hi Beth,

     

    Take a look at:

     

    http://www.tessituranetwork.com/tlcc/2011/Handouts/5-K_Email_Confirmations.pdf

     

     

    Gregg Stickney

    Application Support Specialist

    Tessitura Network

    www.tessituranetwork.com

    gstickney@tessituranetwork.com

    Office  +1 888-643-5778 x318

     

    From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Beth Hawryluk
    Sent: Tuesday, August 30, 2011 5:43 PM
    To: Gregg Stickney
    Subject: [Tessitura Web Forum] Email Confirmation option in Print Order screen?

     

    Hi guys, We've finally got our website up and running. Hooray! Now we've had a few people asking us to resend their email confirmations for a variety of reasons. I know that there is a way to set up email confirmations to show up in the Acknowledgement section of the Print Order screen.... but I haven't been able to find documentation telling me how to actually do that. I'm sure it's a very easy thing to do so if anyone has a quick answer for me it would be super appreciated. Thanks!!




    You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization in reply to Gregg Stickney
    Ah! I see what I'm missing. It was right in front of me the whole time. :) Thanks!!