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Session Minutes

Former Member
Former Member $organization

Hi All,

We are looking to extend the minutes for our shopping cart session.  I went into the seatserver config and edited the SessionTimeoutMinutes and our shopping cart is still set to the time it was before I made the change. 

Where else am I supposed to change this setting?  I know that there is the T_Defaults for Web Lock Timeout, but even after reading the docs and other posts, I don’t think this is where I set for the session timer.  What am I missing?

Thanks in advance for your help,

Beth Ann

Beth Ann Mencher
Application Specialist
Scottsdale Cultural Council
7380 E. 2nd Street
Scottsdale, AZ   85251
(p) (480) 874-4669
(f) (480) 874-4655
BMencher@sccarts.org

 

 

Parents
  • $organization

    Hi Beth Ann,

    Have you restarted the Tessitura services running on the API server? You may need to do that before the changes you made in the web.config file will take affect. Also, there's a setting for how often to run the process that actually drops the timed-out carts, "TIMEOUT_NAPTIME". Reducing that value will make the dropping of the carts happen more quickly once the "TIMEOUT_MINUTES" value is reached.

    -Morgan

  • Former Member
    Former Member $organization in reply to Morgan L'Argent (Past Member)

    Hi Morgan,

     

    Our services were restarted and now the session minutes for the shopping cart indeed match my changes to the SessionTimeoutMinutes made in the seatserver config.  Thanks for the heads up!

     

    Kind regards,

    Beth Ann

     

    From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Morgan L'Argent
    Sent: Monday, June 01, 2009 11:17 PM
    To: Beth Ann Mencher
    Subject: Re: [Tessitura Web Forum] Session Minutes

     

    Hi Beth Ann,

    Have you restarted the Tessitura services running on the API server? You may need to do that before the changes you made in the web.config file will take affect. Also, there's a setting for how often to run the process that actually drops the timed-out carts, "TIMEOUT_NAPTIME". Reducing that value will make the dropping of the carts happen more quickly once the "TIMEOUT_MINUTES" value is reached.

    -Morgan

    From: Beth Ann Mencher <bounce-bethannmencher8383@tessituranetwork.com>
    Sent: 6/1/2009 1:02:16 PM

    Hi All,

    We are looking to extend the minutes for our shopping cart session.  I went into the seatserver config and edited the SessionTimeoutMinutes and our shopping cart is still set to the time it was before I made the change. 

    Where else am I supposed to change this setting?  I know that there is the T_Defaults for Web Lock Timeout, but even after reading the docs and other posts, I don’t think this is where I set for the session timer.  What am I missing?

    Thanks in advance for your help,

    Beth Ann

    Beth Ann Mencher
    Application Specialist
    Scottsdale Cultural Council
    7380 E. 2nd Street
    Scottsdale, AZ   85251
    (p) (480) 874-4669
    (f) (480) 874-4655
    BMencher@sccarts.org

     

     




    You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • Former Member
    Former Member $organization in reply to Morgan L'Argent (Past Member)

    Hi Morgan,

     

    Our services were restarted and now the session minutes for the shopping cart indeed match my changes to the SessionTimeoutMinutes made in the seatserver config.  Thanks for the heads up!

     

    Kind regards,

    Beth Ann

     

    From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Morgan L'Argent
    Sent: Monday, June 01, 2009 11:17 PM
    To: Beth Ann Mencher
    Subject: Re: [Tessitura Web Forum] Session Minutes

     

    Hi Beth Ann,

    Have you restarted the Tessitura services running on the API server? You may need to do that before the changes you made in the web.config file will take affect. Also, there's a setting for how often to run the process that actually drops the timed-out carts, "TIMEOUT_NAPTIME". Reducing that value will make the dropping of the carts happen more quickly once the "TIMEOUT_MINUTES" value is reached.

    -Morgan

    From: Beth Ann Mencher <bounce-bethannmencher8383@tessituranetwork.com>
    Sent: 6/1/2009 1:02:16 PM

    Hi All,

    We are looking to extend the minutes for our shopping cart session.  I went into the seatserver config and edited the SessionTimeoutMinutes and our shopping cart is still set to the time it was before I made the change. 

    Where else am I supposed to change this setting?  I know that there is the T_Defaults for Web Lock Timeout, but even after reading the docs and other posts, I don’t think this is where I set for the session timer.  What am I missing?

    Thanks in advance for your help,

    Beth Ann

    Beth Ann Mencher
    Application Specialist
    Scottsdale Cultural Council
    7380 E. 2nd Street
    Scottsdale, AZ   85251
    (p) (480) 874-4669
    (f) (480) 874-4655
    BMencher@sccarts.org

     

     




    You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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