Hubbard Street Dance Chicago is in the process of testing our new website for launch next month. Our web team is having some trouble and asked that I post the following question on their behalf. Can anyone provide some help?Thanks,Janine MarinoManager of Ticketing and Patron Services
We are calling the following method ‘GetPerformanceDetailWithDiscountingSYOSDataSet’ with the following parameters but we are not getting any price type information in the return.
SessionKey
string
Current session key
iPerf_no
2676
int
The performance ID for the HSDC Spring Series performance on Saturday
iModeOfSale
44
The HSDC Web mode of sale for the order should be passed.
sContentType
BLANK
A couple of additional points,
1) When we call GetPerformanceDetail with 2676 and 44 we get the results as expected with the HSDC Full Price type available. We are also able to complete an order with the ‘best available methods’ . I have looked at the configuration (as I know it) and don’t see anything that is wrong with it.
2) When we swap out the iModeOfSale to ‘7’ (HT Web) – we are able to get back the pricing for the full price type that Harris Theatre uses in its SYOS module.
3) .Config values were not modified, so there are no
<field_name>SYOS_EXCLUDED_PRICETYPES</field_name>
<field_name>SYOS_INCLUDED_PRICETYPES</field_name>
<field_name>SYOS_PRICE_TYPE_FILTER</field_name>
<default_value>PROMO_OR_ALL</default_value>
What am I missing?
As I recall we had that issue as well, but also discovered we needed additional information not returned in GetPerformanceDetailWithDiscountingSYOS. What we wound up doing is calling GetPerformanceDetailWithDiscountingEx, which works with offers that we use a lot of now. Because of that, we have most everything tied to our default internet MOS. Internet pre-sales are the only thing we have tied to a specific MOS.
Hope that helps.
Paul