Anyone have a patron-facing chatbot on your website? Seems like they are everywhere, including tessitura.com.
A long time ago we use to. Like a Tessitura Com it was mainly a generator of support tickets.
I haven't looked into it but I get no end of emails from CX tech Companies wanting to add AI to one.
"Dear chatbot, does your organization offer 99% discounts on your premium seating to everyone?"
www.bbc.com/.../20240222-air-canada-chatbot-misinformation-what-travellers-should-know
Ah, yah. Reminds me of the car dealership chatbot that leaked ChatGPT, so you could ask it coding questions for free, and then people tried to score a free Chevy. I was just trying to think of a way to get a decision matrix about academy classes mixing age ranges and experience levels and ambitions and tryouts to recommend which summer course suits, but I come to my senses that chatbot for this is dangerous.