I am investigating how we can have our staff book their comps and staff rate tickets through tnew. In testing, I’ve created a “staff tickets” mos, and was going to use an offer to open that mos and limit the number of staff rate tickets (understanding that it’s per order and trusting the honor system). Then I was going to use a pricing rule based on staff constituency and an exclusion list for the comps- because I can have that exclusion list generate every so often and more tightly control the comp limit per customer.
BUT, here’s the stumbling block I have. Full time staff get 4 comps and 4 staff rate tickets, and part time staff get 2 comps and 2 staff rate. Am I correct in thinking that I would need to have two MOS - one for the full time staff, and one for the part time staff? Because if I have two similar offers on one mos (“get 4 staff rate tickets; get 2 staff rate tickets”), it’s going to apply the top one.
Or, if anyone has any better ideas, I’m all ears!(Cross posting to the ticketing forum, too)
Kathleen Smith said:Then I was going to use a pricing rule based on staff constituency
We do almost the same thing, though we trigger a MOS switch via a web ranking. (That + a daily staff status update from our payroll system. Easy! :-)