So forgive me if I am wrong on this, but when you designate a Sub Mos in the LTR_TN_EXPRESS_WEB_DEFAULTS table, is TNEW not supposed to automatically shift users into this MOS when they are sent to TNEW using the /packages or /packages/renewals URLs? We are working on setting up our renewal campaign and need to test somethings but I can't get any published packages to display on the /packages URL. The /packages/renewals does the MOS shift and displays the applicable renewal orders. I don't remember us needing to use any sort of promo code triggered MOS shift other than for specific pre-sales but once those ended I think people were always sent to the generic link. I added the keyword, the MOS is currently active, its just not moving people into that MOS.
So I'm either misremembering how the package link is supposed to work, or there is some other detail I've forgotten?
I tried linking directly to the package listing URL that should be displayed. It shows up for sale and when viewing the HTML source, it still lists the MOS as the base Web MOS and not the subscription MOS, so I'm guessing the MOS shift doesn't occur until the package is added to the order. So its behaving as if I have not added the Keyword to it, but I've checked several times and the keyword is there, but it still wont show up.