I've seen a few posts on this, but I'd appreciate any tips on this. We have a show that is going to use our normal seating map, but the pit is going to be standing room GA. When I build the show, I can't get the SYOS map to load on TNEW and the only option for purchase is to choose best available seating. Thanks in advance!
Hello Zack ! This is Iliana with Tessitura Network Support. We’re happy to assist you with this post. I can see from our records that you’ve also created a Support ticket where we’re working with you to find a resolution to this issue. Please feel free to continue the conversation in the ticket and we can share our findings here once complete.
Best
Iliana