Hello! We have an ongoing (and potentially fraudulent) problem with online constituents being created with gibberish names and bogus addresses. AND there are never any orders associated with the new accounts. I cannot figure out the purpose, if this is a preemptive attempt at setting up fraudulent order, and are they BOT created. I run a New Record Summary report everyday, and everyday go through the list of new online accounts that were created the day before. The bogus accounts are pretty easy to spot, but sometimes number in the teens or twenties each day. I then go into each account and deactivate them, which can be quite laborious. Does anyone else have this issue and do you have any other way of dealing with them. More often than not, they have emails with the word stellard in the address. I have an ongoing ticket trying to find a pattern that might help create some preventative measures in keeping these accounts from being created. Any shared experiences are welcome.
Wanted to throw my experience in, to add to any possible pattern. Luckily I only have 63 in my entire db. they all have stellardl (that's an l at the end) and they're all gmail. All created between late April and early June, with the bulk mid May - early June. Based on the create date/time stamps, they look more human created than bot created. I'm checking with marketing and ticketing to see if we had any special promos at that time or anything...