TRBO Setup Troubles

Hi all,

I'm having multiple problems when setting up a Zebra TRBO device for the first time. App won't open after install, tablet needed a factory reset, login troubles once I actually get to the first screen in the app.

1. Has anyone else experienced these struggles?

2. Is there a centralized document with all the steps in the set up process? I'm having to individually search each step and have not yet found an all inclusive list of steps.

Many thanks,

Sara