Hello,
We recently switched to displaying the Fee Disclaimer option in TNEW. By default, the Ticket Price becomes a sum of the original Ticket Price and Fees. It looks like I can manipulate how the Fee Disclaimer field is configured {:TicketPriceDisplay} ticket + {:TicketFeesDisplay} fees. We are looking to reverse this logic and display the original Ticket Price as a Ticket Price but keep the Fee Disclaimer Fee field showing a Ticket Price and a Ticket Fee. This way, ticket price ranges for a section on the SYOS map are the original Ticket Prices. I hope it makes sense. I am wondering if it is possible to do it without any customizations.
Thank you in advance!
Sabina
Hello Sabina! This is Amelia with Tessitura Network Support. We’re happy to assist you with this question. I’ve created a Support ticket where we’ll work with you to find a resolution. We’ll also relay our findings from that ticket in this forum post, but if you have any other questions or concerns in the meanwhile please let us know.